Terms & Conditions

Terms & Conditions – Learnees Solutions Pvt Ltd

Last Updated: 4th Dec, 2025

Welcome to Learnees Solutions Pvt Ltd.
By accessing or using Learnees.com, you (“User”, “Learner”, “Trainer”, or “Institute”) agree to comply with the following Terms & Conditions.

1. Acceptance of Terms

By registering, accessing, or using our platform, you agree to these Terms & Conditions.

2. About the Platform

Learnees.com is an online education marketplace where:

• Trainers and Institutes can list their courses.
• Learners can browse, purchase and enroll in online/offline LIVE courses.

Learnees.com acts as a facilitator and is responsible for the quality & delivery of the courses offered by trainers/institutes.

3. Account Responsibilities

Users are responsible for:

• Maintaining confidentiality of login details
• All activities under their account
• Immediately notifying us of unauthorized access

Learnees is not liable for any loss due to compromised credentials.

4. Course Listings (For Trainers & Institutes)

By listing a course, you agree that:

• All content is original or properly licensed
• Information provided is accurate and updated
• You will deliver the course as promised
• You will comply with all applicable laws

Learnees may remove any course that violates policies or receives repeated complaints.

5. Payments & Fees

• Learners agree to pay the listed price for courses.
• Trainers/Institutes agree to Learnees commission structure.
• All payments are processed through secure third-party gateways.
• Learnees is not responsible for payment delays caused by payment gateway providers.

6. Refund Policy

• Refund Eligibility:

  A learner may be eligible for a refund under the following conditions:

  • Within the First Three Sessions

    If the learner attends up to the first three sessions and experiences inconvenience related to training quality, delivery, or required tools/software.

  • Course Not Aligned After Payment

    If Learnees is unable to align or schedule the course as per the learner’s requested time, batch, or trainer availability after the payment is made.

• Refund Not Applicable:

  Refund requests will not be accepted under the following circumstances:

  • Attendance Beyond Three Sessions

    If the learner has attended four (4) or more sessions, irrespective of the reason.

  • Job or Career Outcome Claims

    Refunds will not be provided if the learner claims dissatisfaction due to not securing a job, not receiving promotions, or not achieving expected career outcomes as Learnees does not guarantee job placement or career advancement.

7. Content Ownership

• All course content belongs to the respective Trainers or Institutes.
• Learnees owns the website design, branding, UI/UX, and platform architecture.
• Users must not copy, distribute, or reproduce any content without permission.

8. Prohibited Activities

Users must not:

• Upload harmful, illegal, or copyrighted content
• Attempt to hack, damage, or disrupt the platform
• Mislead learners with false claims
• Conduct fraudulent transactions

Violation may result in account suspension or legal action.

9. Termination of Access

Learnees may suspend or terminate accounts for:

• Policy violations
• Fraudulent activities
• Misuse of the platform
• Legal requirements

Users may also delete their account at any time.

10. Changes to Terms

• Learnees may update these Terms & Conditions at any time.
• Continued use of the platform implies acceptance of the revised terms.

7. Contact Information

For any queries regarding the refund policy, contact:

• Email: support@learnees.com
• Website: www.learnees.com
• Contact No: +91 9278097629, +91 9919797629